Privacy Policy

1. Introduction

Rapid Rappel AS (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data.
This policy explains how we collect, use, and protect information when you visit our website or make a purchase.

2. Data We Collect

We collect only the information necessary to process orders and provide customer service, including:

• Name and contact details (email, address, phone number)

• Payment and transaction details

• Order and delivery information

If you contact us directly, we may also collect additional information such as your name, email address, and the content of your message.

3. How We Use Your Data

We use your information to:

• Process and deliver orders

• Provide customer support and communication

• Fulfill legal and accounting obligations

• Improve our website and user experience

We do not sell or rent your personal data to any third party.

4. Sharing of Information

We only share information required to fulfill your order and maintain our operations:

• Payment processors (e.g., PayPal, Stripe) to handle secure transactions

• Shipping companies (e.g., UPS) for product delivery

• Website and IT service providers who help us operate and secure the site

All third parties are required to keep your information secure and use it only for its intended purpose.

5. Data Storage & Security

Your information is stored securely and accessible only to authorized personnel.
We use SSL encryption and other industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.

6. Data Retention

We retain personal data only as long as necessary to meet legal, tax, and operational requirements.
Under Norwegian law, order and payment data are typically retained for up to five (5) years for accounting compliance.

7. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent (where applicable)

• Request limitation or objection to processing

To exercise these rights, please contact us at morten.mondahl@rapidrappel.com.

8. Cookies & Analytics

Our website may use cookies to ensure functionality, improve usability, and measure traffic through analytics tools.
You can manage or disable cookies in your browser settings at any time.
Disabling cookies may affect certain functions of the site.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business operations.
Any updates will be published on this page with a revised “Last Updated” date.

10. Contact Information

Rapid Rappel AS
Wessels veg 95
7502 Stjørdal
Norway

📧 morten.mondahl@rapidrappel.com
🌐 www.rapidrappel.com

Last updated: October 2025